Terms & Conditions

1. Acceptance of Terms

By accessing this website, requesting a consultation, or engaging EDDELACT LLC ("we", "us", or "our") for professional services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with all provisions of these Terms, you must not access this website or engage our services.

2. Services and Scope of Work

EDDELACT LLC provides digital services including Website Design & Development, SEO & AEO (Search & Answer Engine Optimization), Digital Marketing, Data Management, App Development, and CRM Development.

The specific deliverables, milestones, specifications, and project scope for any client engagement are established in a separate written proposal, Statement of Work (SOW), or client agreement agreed upon by the parties.

3. Client Responsibilities

Successful project delivery requires timely client collaboration. The client agrees to:

• Provide necessary text copy, high-resolution logos, brand assets, and technical credentials in a timely manner.
• Review deliverables and provide prompt consolidated feedback and phase approvals.
• Designate a primary point of contact authorized to make binding project decisions.

Project timelines are dependent on timely client inputs; delays in client feedback or assets may extend completion schedules accordingly.

4. Fees and Payment Terms

Service fees and billing schedules are set forth in the applicable proposal, Statement of Work (SOW), or client agreement agreed upon by the parties.

• Payment Schedule: Project milestones, deposits, and delivery schedules are governed by the specific terms defined in the applicable Statement of Work.
• Invoicing & Due Dates: Invoices are payable according to the schedule and payment terms set forth in the applicable agreement or specified on the invoice.
• Account Standing: Timely payment is required to maintain active project status. If an account has past-due balances, EDDELACT LLC reserves the right to pause active development or asset handover until outstanding balances are resolved, subject to the terms of the applicable agreement.

5. Change Requests

Any adjustments to the agreed-upon scope of work, additional design concepts, or new technical features requested after SOW sign-off will be quoted under a formal change request or billed at the standard hourly rate specified in the applicable Statement of Work or Change Order.

6. Cancellation and Refunds

Project cancellations, milestone settlements, and refund eligibility are governed by our Refund & Cancellation Policy. Deposits and fees for completed milestones are generally non-refundable as detailed therein.

7. Term and Termination

Engagements commence on the date specified in the SOW and continue until deliverables are completed or the engagement is terminated earlier in accordance with the agreed terms. Either party may terminate an engagement for cause upon written notice if the other party breaches a material provision and fails to cure such breach within the cure period specified in the applicable agreement or under governing law.

8. Intellectual Property

• Deliverable Ownership: Upon final payment, the ownership of the final website or digital asset deliverable is transferred to the client.
• Pre-Existing Tools and Code: EDDELACT LLC retains all right, title, and interest in its pre-existing tools, proprietary code libraries, custom boilerplates, and developer utilities created prior to or outside of the project. To the extent any pre-existing code is embedded in the final deliverable, EDDELACT LLC grants the client a perpetual, non-exclusive, worldwide, royalty-free license to use that code as part of the delivered asset.
• Third-Party Assets: Stock photography, third-party libraries, fonts, and open-source packages remain subject to their respective third-party licenses.
• Client-Supplied Content Warranty: The client warrants that all text, artwork, photos, trademarks, and media provided to EDDELACT LLC are owned by the client or that the client has secured lawful authorization to use them. The client shall hold EDDELACT LLC harmless from any claims arising from client-supplied materials.
• Portfolio Rights: Unless otherwise agreed in a separate non-disclosure agreement (NDA), EDDELACT LLC retains the right to display the completed work, client name, and non-confidential deliverables in our design portfolio, case studies, and marketing materials.

9. Confidentiality

Both parties agree to treat non-public business, financial, technical, or marketing information exchanged during the engagement as strictly confidential. Neither party will disclose confidential information to any third party without prior written consent, except to authorized contractors under confidentiality obligations or as required by law.

10. Third-Party Tools and Accounts

Services may require integrations with third-party software (such as web hosts, domain registrars, Formspree, Google Analytics, CRM software, or payment processors). The client is responsible for opening, funding, and maintaining their own third-party accounts and complying with their terms of service. EDDELACT LLC is not liable for service interruptions caused by third-party vendor downtime or policy changes.

11. No Guarantee of Results

While we apply industry-best practices in website design, search engine optimization, and marketing execution, digital results depend heavily on external factors, algorithmic updates, and market competition. We cannot and do not guarantee specific search rankings, sales conversions, or revenue figures. For additional information, please review our Legal Disclaimer.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall EDDELACT LLC, its members, officers, employees, or contractors be liable for any indirect, special, incidental, consequential, or punitive damages (including loss of profits, data, goodwill, or business interruption) arising out of or in connection with our services or website.

In all circumstances, the total aggregate liability of EDDELACT LLC for any and all claims related to an engagement shall not exceed the total amount actually paid by the client to EDDELACT LLC under the specific Statement of Work for the services giving rise to liability, or as otherwise expressly set forth in the applicable written agreement between the parties.

13. Indemnification

The client agrees to indemnify, defend, and hold harmless EDDELACT LLC, its officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and reasonable legal fees arising out of or related to client-supplied content, client breach of these Terms, or client's commercial operations.

14. Governing Law and Venue

These Terms and any dispute arising out of or relating to our services shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, USA, without giving effect to any principles of conflicts of law. The parties agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Chester County, Pennsylvania.

15. Use of This Website

You agree to use this website solely for lawful purposes. You shall not engage in automated scraping, introduce harmful software or viruses, attempt unauthorized access to server infrastructure, or use the contact forms for spam or unsolicited commercial solicitations.

16. Changes to Terms

We reserve the right to revise these Terms & Conditions at our sole discretion. Any modifications will be posted to this page with updated "Effective date" and "Last updated" notices. Continued use of our site or engagement of our services after updates are published constitutes your acceptance of the revised Terms.